Long tap on the iXpand Drive/Sync app icon 2. Once the iOS device has powered back up reconnect the iXpand drive SOLUTION 5 - Uninstall and reinstall the iXpand Drive/Sync app 1. Power cycle (turn off and back on) your iOS device 3. Relaunch the iXpand Drive/Sync app SOLUTION 4 - Power cycle the iOS device 1. Reconnect the iXpand to the iOS device 6. Swipe the iXpand Drive/Sync app up to force close the app 5. Swipe left or right until you find the iXpand Drive/Sync app 4. Double tap the home button on your iOS device 3. SOLUTION 2 - Unplug and reconnect the iXpand drive SOLUTION 3 - Force quit the iXpand Drive/Sync App 1.ĭownload the app that works seamlessly with your drive as the simplest way to transfer photos, videos and files between iPhone, iPad Have an iXpand Flash Drive? Download the app that works seamlessly with your drive as the simplest way to transfer photos, videos and files between iPhone, iPad.ĭisconnect the iXpand from the iOS device 2. If the iXpand is not detected after updating to the latest iOS release proceed to Solution 2. iXpand Sync - iXpand Drive - iXpand Drive SOLUTION 1 - Ensure you have updated to the latest iOS release. See the links below for the iXpand product and corresponding app. If you have not installed the iXpand App please visit the App store and install the correct app. The iXpand product line requires the use of an iXpand app in order to work with an iOS device.
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